Refund Policy

We try to give the best possible products and services to our customers. However, in the case of the following situations, you can choose to raise a Return request:

  • Damaged Item Received
  • Item is found Defective
  • Size/Colour/different than ordered

Return requests will be approved within 2-3 working days after proper inspection. You can self-ship the items to our warehouse using a reliable courier service. We do not offer Reverse Pick-up Service. Original order amount plus Rs.100 for return shipping will be refunded to your preferred payment mode within 5-7 working days.

Cancellation Policy

Cancellations are valid only for clothing items until the order isn't shipped. Cancellations are not valid on essential items like Masks, Sanitizers, Gloves, etc. 

For Cancellations please contact the us at care@urbanyogistore.com